All Seating Solutions products come with a warranty against defect. The length of that warranty varies between products and is noted both in Seating Solutions'catalogue and website.
The warranty extends only to the original purchaser acquiring the product directly from Seating Solutions authorized dealers and is non-transferable. All repairs must be carried out by an authorized Seating Solutions representative. Repairs carried out by a party under instructions from Seating Solutions will be covered by the specified product warranty period on workmanship and repair. If the workmanship of the repair is deemed by Seating Solutions to be faulty, a new replacement product will be provided. To the extent permitted by law, all other warranties, express or implied, are excluded.
The warranty applies from the date of invoice and does not apply where the product has been used other than for the purpose for which it was designed.
To the extent permitted by law, the warranty does not cover:
Warranty claims must be accompanied by proof of purchase, full details of the defect and any further documentation requested e.g. photographs. If requested the customer must make the product available for inspection by a Seating Solutions representative for evaluation.
Australian owned and operated, we hold certifications from AFRDI, BIFMA, TÜV, and SGS. We have developed the Modular Office Chair, featuring an innovative modular and interchangeable structure. This design not only substantially reduces logistics and transportation costs but also aligns with low - carbon and eco - friendly initiatives.
